Terms and conditions.

This document contains important information regarding your rights and obligations, please

read it carefully.

Sellers

We hold auctions on the last and middle Sunday of the month, there may be some exceptions.

We are open for you to drop items off every weekday, please feel free to come by between 10

am and 4 pm. You can book a free valuation with our valuer Nigel Blagburn, this booking will

need to be made at least a day in advance to avoid disappointment.

Any monies owing to vendors can be paid to you in cash, by bank transfer or by cheque, depending on your preferred method.

Sellers commission is set at 20% of the hammer price plus VAT. By

entering an item into the sale, you agree for the auction house to deduct commission costs

from the sale price.

We can add reserves to items. All reserves must be authorised by the auctioneer only and will

be agreed upon in writing before the sale. If the item has not met the reserve, it will

automatically be placed into the next sale and the same criteria will be followed until the

successful sale of the item.

If an item is not sold, we will try to resell it for you in the following auction. If it is unsold again

you can either collect it or we can donate it to a chosen charity.

Under no circumstances can items be removed from any auction on the day of the sale.

Once an item is sold, you will have a maximum of 12 months to collect the payment as standard.

Buyers

All bidders are required to be registered with the auction house before bids are made, a paddle

number will be allocated to you and this number will be noted by the auctioneer as the

hammer goes down.

The buyer's commission is set 20% of the hammer price plus VAT.

We offer an in-house postage service; items can be packed and posted to you at cost. Items are usually posted Royal Mail Special delivery. If payment is made before 1pm, in most cases items can be packed and posted the same day. There may be some exceptions as to what we can pack so please confer with us before buying. I.e.

Batteries, bladed articles, delicate items. If you would prefer to send your own courier, we will happily package items ready for their collection. Items can also be collected from our premises,

we are always open Monday-Friday, 10 am-4 pm.

Glass, ceramics or anything breakable cannot be insured, we wrap everything extremely well, we hold no responsibility anything damaged in

the post.

We offer a phone line bidding service for our items, there is a maximum of three phone lines

available per lot, this works on a first-come-first-served basis. You will not be able to book a

phone line once the auction has started.

We offer bidding with easyliveAuction.com.

Lots can be viewed on any computer connected to the internet and bids can be placed online live as the auction is running.

easyliveAuction.com charges 3% on the hammer price, Alternatively, you can opt to pay a £3 Flat Fee charge per auction.

Our auctions are always held on a Sunday, our catalogue can be viewed up to two days before

the sale date.

Everything in our auction is sold as seen. We only give a brief description; however, more

details and pictures can be sent on request.

No item is the property of the buyer until payment has been made in full nor shall it be

removed from the auction house until the item has been presented to the buyer by one of the

porters on duty.

If the buyer is unsure of the authenticity of an item, they have 10 days from the

date of the sale to return the item/s to us. After this time, we cannot be held responsible.

The auctioneer can refuse to take a bid off anyone if he has good reason to believe the person

will not follow the terms and conditions set above or if the bidder is a former non-payer. This

will be executed without prejudice and the auctioneer's decision is final.

Staff members will face off to the cardholder at all points of interaction.

All payments will be dealt with solely by Alnwick Auctions staff members, no card details will be stored.

Once an item has been posted, you will be able to contact us in order to get a tracking number.

We will manage all complaints and disputes and take responsibility for chargebacks.

We will account for full ticket price and pay appropriate sales tax on the transaction value as applicable.